Perdas por produtos vencidos no estoque: um estudo de caso em um centro de distribuição farmacêutico.

Abstract

Efficient inventory management is crucial to the success of an organization, as it directly impacts its operation and reduces losses and, consequently, its profitability. In this sense, this study carries out an analysis of the stock in a Distribution Center, using the ABC curve to classify products that expired between March and July 2024 based on their value and importance, quantifying the associated financial losses and highlighting how these losses impact the company's profitability. This classification is crucial for identifying items that require attention in the management of due losses. The analysis reveals that inadequate inventory management results in significant losses, compromising operational efficiency. The work proposes improvements using management tools, such as the Ishikawa Diagram and the 5W2H methodology. The Ishikawa Diagram helped identify the root causes of losses, allowing a detailed analysis of the factors that contributed to product obsolescence. The 5W2H methodology provided a clear and structured action plan, defining what should be done, by whom, when, and how. Suggestions include monitoring expiration dates, using visual control tools, and training the inventory management team to minimize expiration losses. With these actions, it is expected not only to reduce losses but also to optimize the efficiency and profitability of the Distribution Center.