Aplicação das ferramentas da qualidade no gerenciamento de projetos.

Abstract

The quality control has evolved over the years, since the inspection phase, after statistical control and after total quality phase. Now, we are at new moment for quality control department, in which the tools that previously controlled products or processes being used to manage projects, to ensure that the project will be completed in accordance with customer needs. This study aims to identify basic concepts of quality tools and their application in project management. The research method used was literature, through selective reading of authors targeted the article objectives. The data were collected in order to make an approximation of relevant concepts. The achieved results consist of brief considerations of the main quality tools used to accomplish quality control in project management.