Avaliação do atendimento a pessoas com diabetes na atenção primária em um município brasileiro: na visão de gestores, profissionais da saúde e pacientes.

Abstract

Diabetes Mellitus) is one of the main and chronic non-communicable blood diseases (DM) due to the evidence of the most prevalent levels of glucose. High risk of uncomplicated development on the part, causing serious damage to health and presenting a global epidemic. One of the main points of disease prevention and care is how primary health care networks do not qualify all assistance at all levels of health care, aiming to guarantee care rights. The general objective of this study was to evaluate the municipal care for diabetes in the city of Jaçanã - RN, analyzing what the city has for the continuity of treatment from the perspective of three professional categories. This is an exploratory, descriptive investigation with a qualitative and quantitative approach, carried out in the three units of the Family Health Strategy (ESF) of the municipality, and the composite sample was composed of managers of the municipal health service, health professionals working in the field of Primary Care and individuals with a clinical diagnosis of DM. Users were included in the study those aged between 18 and 80 years, of both sexes, diagnosed with type I and type II diabetes and who were duly registered in the FHS in the urban area. For data collection, three structured questionnaires were constructed for each public, with objective and subjective questions related to how the provision of health services aimed at patients with DM occurs and how they evaluate the municipal service. Quantitative data were analyzed using the Excel program with simple descriptive analysis and qualitative data through content analysis based on Laurence Bardin's theoretical framework. Through the results, it was possible to analyze that the municipal program for diabetics depends on a series of factors that are interconnected, from the practice of public proposals that are already implemented by government laws and ordinances, starting with state and municipal management, organization of services , information for professionals, knowledge of patients about the disease and their rights and their consent, considering specific demands and seeking to reduce health inequities.